Shoes and software

I bought a new pair of shoes when I went to New York City the last time. I am trying to find shoes and boots that look good with both skirts and pants, fit properly, and are good for a full day of standing/7 miles of walking. This is a pretty tall order, as you know if you buy many women’s shoes. I found a pair I thought was promising and broke them in by walking 30 miles in a week in them. There was just one rub. Right over my left toe.

I complained about this to my friend when I got back, and she told me that since I’d bought them from an actual store that specializes in shoes, I could take them in and get the store to stretch a little spot over the rub. And they did! And the spot stopped rubbing. But by then I’d irritated it enough so that my regular shoes were rubbing it. Well, it’s in no way serious enough to see a podiatrist over, kind of a normal thing that happens to feet, and the advice is to wear shoes that fit you properly.

I fell down a research rabbit hole, and did you know? You can buy shoe lasts and little carved nubs that fit into the holes in the lasts, and you put them in your shoe and add some shoe stretcher, and you can tailor your shoes? Those of you in certain age and class categories, who grew up wearing leather shoes, did know this. I just learned this, in the start of my fifth decade, and it’s almost as revolutionary as when I realized I could just sew my own dresses so they fit properly. I don’t have to accept that my feet or body are just going to be slightly ill-served by the average, I can fix it. If I have the right kind of shoes and the money for the tools, which is another post.

I think this is an essential difference between software users and software creators. Software users almost always have a rub, a spot where they have to conform to the way the software expects them to behave, an irritation point. They don’t know that they could change it or they don’t have the tools to change it. It’s very “fixed mindset”. This is how the software behaves, and that’s just how it is. Software creators understand that there is almost always some way to tweak their tech to fit them better. A software package is not immutable, but rather something that you can tinker with and change – a “growth mindset”.

I want more of the world to have a growth mindset about their tech – everything from rooting their phones to eliminate software they don’t want, to turning off push notifications, to hiding screens they don’t care about. That’s one of the things I’m excited about in my work with LaunchDarkly. Currently we’re working at much larger scales than individual preferences – think about the revolution in shoes when we started designing for left and right feet – but eventually the idea that you can customize your experience of technology will get more and more accessible and democratic. That’s thrilling, because everyone should have shoes that fit their particular feet and software that fits their particular needs.

2017 Speaking Recap

This was the year that I got more organized as a speaker. I took up Airtable as a way to track all of my conference proposals, and so I actually have a record of everything I submitted.

Summary

  • Attended 27 conferences, spoke at 24
  • Spoke at 3 user groups, 2 podcasts, 1 video interview, 1 twitch stream
  • 14 unique talks, in a variety of configurations
  • Learned to use Twine as a presentation tool, how to give demos on an ipad over lunch, how to change from saying “I’m a technical writer” to “I’m a developer advocate”

Portrait of a white woman with pink hair, wearing a black and white dress and grinning at the camera

Longer version

Continue reading

Nothing gold can stay

This month marks the end of two organizations that were really important to me, and I want to tell you about them.

Alterconf

Alterconf logo

Alterconf was a conference series that happened all over the world. The organizing spirit was Ashe Dryden. She took all her experience with the tech industry, gaming, and conferences, and used it to build something new and unique. For a tiny conference series (relatively), Alterconf pulled the Overton window a long way toward justice and equal access. Some of the features that were almost entirely unheard of when it started and are now increasingly common:

  • Sliding scale entry fees
  • Real-time transcription
  • Child care
  • Inclusive catering by local small businesses
  • Paying sketchnoters, live-tweeters, and other local correspondents
  • Paying all speakers, equally and publicly

They also made sure that all the talks were recorded. Everything Alterconf chose to do ties back to opening up access, removing barriers to participation. So many of the people I can think of now on the speaking circuits got their start at Alterconf.

My Alterconf talk was about the intersection of female socialized caretaking roles and digital security: https://alterconf.com/speakers/heidi-waterhouse

My kid’s first conference talk was also Alterconf: https://alterconf.com/speakers/sebastian-w
He talked about what it’s like to be a kid on the internet before you’re 13.

The topics were personal, varied, heartfelt, meaningful. The speakers were not the usual suspects. Look at all these beautiful people representing a huge diversity of experience.

https://alterconf.com/speakers/

Alterconf meant a lot to me personally and to the culture of technical talks. I am emboldened by what I learned there.

If Alterconf, with a sliding-scale admission, can afford to pay speakers, I will never accept that bigger, more expensive, better-sponsored conferences can’t. I am especially angry at conferences that don’t even give their speakers a free pass.

So thank you, Ashe, and all the people who made Alterconf happen. I’m sorry it couldn’t last longer, but I understand there’s only so much anyone can pour out.


Technically Speaking

Technically Speaking logo

The Technically Speaking newsletter also ended this month, and for much the same reason – there is only so much self we can pour into a project before it becomes a drain and not a gift. Chiu-Ki Chan and Cate Huston put together a useful, informative, and encouraging newsletter that was applicable to both new/aspiring speakers and experienced folks.

It was opinionated, which was a benefit. There are a lot of conferences out there, and if someone helped me curate for conferences that paid costs or were in my interest range, with write-ups about what to expect, that was so useful! They also curated links to relevant topics, everything from slide design to clothing choices to imposter syndrome. You could always count on some useful bit of data to make you a better speaker, or a better conference organizer. They didn’t shy away from talking about conference-based controversies – like what do you do with an invited speaker who turns out to be A Problem? How do you evaluate whether to pull out of a conference? What are red flags for speakers?

It was also a community, albeit in a weird new-media way. There were other people, other women who were experiencing some of the weird things I was, and I would not have seen them because I’m not in that corner of tech, but the experiences were easy to translate. We cheered each other on, watched for each other at conferences, remembered to act in solidarity when we could, because our sticker-based motto was I have something to say.

I have something to say. And Technically Speaking taught me how to say it.

Technically Speaking Archive: https://tinyletter.com/techspeak/archive


Resolutions

I hate that these things aren’t going to be happening in 2018, or maybe ever again, but no one owes them to me. I’m just going to remember that they were important to me when they happened, and the best way I can honor the work that went into them is teaching other people what I learned, as much as I can, the way I can without damaging myself.

To that end, I’m assembling a little webinar on how to write and submit CfPs. I started doing it as a work thing, to help LaunchDarkly help customers who want to give talks, but when I posted on Twitter that I was going to have a beta to test out my ideas before I used them on my customers, 30+ people told me they wanted my completely untried lesson. So… I’ll beta, and give it to my customers, and then get it recorded. And that will be a little thing I can give to the world that isn’t either Technically Speaking or Alterconf, but still built out of their lessons. I’ll make sure it’s captioned in the final version. I’ll remember that it’s weird and opaque the first few times you submit a conference talk. And I’ll hope I can break the trail a little more, for the people walking behind me, as the people walking in front broke it for me.

Spring photo of a tree budding from a river


Nothing Gold Can Stay

Robert Frost1874 – 1963

Nature’s first green is gold, 
Her hardest hue to hold. 
Her early leaf’s a flower; 
But only so an hour. 
Then leaf subsides to leaf. 
So Eden sank to grief, 
So dawn goes down to day. 
Nothing gold can stay.